Refund policy

RETURN & REFUND POLICY

Last Updated: June 2026

Welcome to Next Cart. We value our customers and aim to provide a smooth shopping experience. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

  1. Returns

• Customers may request a return within 7 days of receiving their order.
• Returned items must be unused, undamaged, and in their original packaging.
• Proof of purchase or order number is required for all return requests.

  1. Non-Returnable Items

The following items are not eligible for return:
• Used products
• Damaged items caused by customer misuse
• Customized or personalized products
• Items marked as non-returnable

  1. Refunds

• Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
• If approved, the refund will be processed within 5–10 business days.
• Refunds will be issued through the original payment method whenever possible.

  1. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include clear photos of the item and packaging to help us resolve the issue quickly.

  1. Exchanges

We only replace items if they are defective, damaged, or if the wrong product was sent.

  1. Shipping Costs

• Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
• Original shipping charges are non-refundable unless required by law.

  1. Contact Information

Next Cart

Email: awadmashwani090@gmail.com
Phone: 03205747998

By placing an order with Next Cart, you agree to this Return & Refund Policy.